Retail

Retail

As a retailer, you are constantly faced with the changing and complex needs of consumers. You want to gain valuable insights into market trends while effortlessly managing inventory, sales and customer interactions. Our intuitive interface and powerful analytics help you make informed decisions and improve the shopping experience.

Transform your retail business today with our innovative software solution.

Gencom aankoop

Purchase

An effective procurement policy is essential. You don’t want to buy too little and therefore lose customers because of insufficient inventory. At the same time, you also don’t want to have a surplus. Our software helps you with these important business processes and makes decision-making easier.

Some features:

  • Economic and available stock, present and future
  • Automatic order recommendation based on customer orders, inventory and current orders
  • Minimum and maximum stock of NOS items
  • Purchase status (supply chain management, ETD, ETA, samples received, etc)
  • Supplier assessment (delivered too early, on time or late? Price discrepancies?)

Inventory Management

Proper inventory management is critical to the success and growth of any trading company. It ensures cost control, customer satisfaction, operational efficiency, inventory rotation, scheduling, supplier relations and risk management.

Manage inventory efficiently

Investing in an effective inventory management system strengthens your competitive position and takes performance to the next level.

The GenCom modules will optimize your inventory by reordering and redistributing items. Inventory valuation is done at fixed or average transfer price (purchase price + markup). Optionally, you can have any inventory changes automatically booked to our Finance solution.

Gencom voorraadbeheer
Gencom kassasysteem

POS system

GenCom has the Point Of Sales solution for you: POSflex. Our years of experience were used to develop this POS software. It undeniably increases the efficiency of the store and, consequently, of your business.
The cash register is continuously processed online so that all data such as stock, customers, bonuses and vouchers are always up-to-date in all stores.

Some features

– Intuitive sales registration
– E-mail and SMS
– Digital receipt (sent to customer via email)
– Customer management
– Customer loyalty (loyalty card, customer check, etc.)
– Time recording (schedules, working hours)
– Omnichannel proof (linking webshop)
– Retouches and repairs
– Birth list
– Personalized layout
– App for your customer
– Shipping labels printing (Sendcloud)

Linking webshop

Omnichannel, which is providing your customers with a seamless and consistent shopping experience regardless of the channel they use. It results in a better overall customer experience and thus higher revenue opportunities. It also provides deep insights into customer behavior.
This is possible thanks to a streamlined web shop link. GenCom will take care of this for you! We ensure that the webshop’s processes are integrated with the stores’ financial and logistics transactions.

Gencom koppeling webshop
Gencom app development

App development

The dailysales APP provides real-time streaming of your sales across your various stores. This gives you an overview of the performance of all your stores (number, prices, as well as visitor numbers) at any time of the day. Now available for download in the Apple store and Android store.

Digital customer card

In addition, we have also developed an app for your customer. Customers can identify themselves at the checkout using this app. In the app, your customer will find an overview of his or her purchases, outstanding vouchers/vouchers as well as the balance of points saved.

Integrations

Our software has integrations with several partners. Software integrations with Eezeebee, SendCloud, DHL, Mollie, WinBooks and Kofax P2P, among others, offer you many benefits, including automated shipping processes, optimized logistics and efficient payment processing.

Gencom integraties
Gencom business intelligence

Business Intelligence

Data is knowledge!

Through our software, you collect a mass of data about your business, which is stored in an Oracle database. Using the powerful tool Microsoft Power BI, we provide an extremely intuitive visualization of this data. Complex data comes to life in interactive charts, tables, maps and diagrams. Personalized dashboards provide real-time insights and make Power BI an indispensable tool for your daily business operations.

We provide the link to our database and if required, we also set up the reports for you. In addition, you will receive extensive training so you can get started yourself.

Finance

GenCom Finance is our financial package. You can use it to do your accounting in a simple and transparent way. It can be used as a stand-alone application, or in combination with our other (logistics) software.

Extensive automation is possible, allowing you to reduce manual entry!

We can handle everything: both the accounting of a small company and more complex administrations of a multinational . Even accountants will have no problem maintaining their diverse files.

Some features:

– Extensive integration with other GenCom applications (sales and/or inventory changes are booked automatically)
– EDI link
– Ready for all legal returns (updated to the latest legal provisions)
– Import bank statements
– Import of entries supplied by third parties (payroll secretariat, …)
– Scanning and automatic booking of purchase invoices (p2p) + digital archive

Gencom finance

Features

EDI - Electronic Data Interchange

E-commerce: B2C/B2B webshop integrations

Return management customers and suppliers

Consignment Management

Advance billing

RFID

Linking Finance

Document management

WiFi hand terminal

Facility management

References

See all our references and find out more

Service & Support also on Saturdays

GenCom is recognized by the Flemish Government as a service provider for the SME portfolio. As a result, you will enjoy 20 to 30% subsidy for your trainings!